How We Get Your Products To You

Posted on 12th January 2022

Here at Stone & Surfaces Direct, we’re back on the blog and we’re ready for 2022. Following a busy 2021, we are excited to have another great year filled with new products and the continued success of our existing ones.

If you’re thinking about creating a newly-renovated garden for the spring/summer time, look no further than the stunning selection of aggregates, natural stone paving, porcelain paving tiles, rockeries, and walling we have available. Shop now!

Alternatively, if you wish to makeover your interiors; we have suitable indoor tiles and veneer sheeting to add texture and instant appeal to your property.

For today’s post, we wanted to give our customers an insight into the pallet track system we use and the process that is carried out to get the natural material you purchase from the quarry directly to you.

Firstly, when our customers buy from us they are always buying directly from our quarries or factories. At Stone & Surfaces Direct, we feel no need to have a middle man so we simply don’t have one.

Our third-party transport provider to get the goods directly to you is Pallet Track and all of the order information inputted by our customers is fully automated to ensure there are no errors on address details or product inputs.

All orders are collected often on the same day of ordering or the next day from our quarries and distribution centres. Goods are normally dispatched from our quarries and sites for transportation overnight and will arrive at the Pallet Track central hub.

Following this, the consignment is then reloaded onto a vehicle feeding the local Pallet Track depot, designated to the postcode area for the consignment destination.

The order is then delivered using a tail lift vehicle and hydraulic pump truck.

Watch the video below for more details on how your products arrive to you with Pallet Track.

With over 25 years of experience distributing natural stone paving, porcelain paving, aggregates, and interior solutions worldwide; we are the people to help you achieve the perfect patio, garden, or home interior. Talk to one of our experienced stone professionals about your specific needs today.