White Equinox Porcelain Tiles

For this product we recommend adding 10% wastage to your required m²

Selene porcelain tiles in 600 x 1200mm - key features 

• Polished finish.
• White Equinox Porcelain tiles 
  
• 9mm thick rectified porcelain tiles with square edges 
  
• Suitable for underfloor heating 
  
• For use on floors and walls.
  
• Ideal for all interior areas including bathrooms and kitchens 
  
• Durable high performance porcelain tile that weights 24kg per m2
  

Our beautiful range of marble effect porcelain tiles are inspired by the Natural stone marble extracted from numerous quarries in the Northern Tuscany region in the Apuan Mountains. The use of these natural stone marbles are often associated with luxury and opulence, and feature in some of the most distinguished properties in Europe. Our  Astral collection is therefore a portfolio of porcelain tiles that provides a cost-effective and authentic interpretation of the many beautiful colours and patterns found in Italy, as well as Spain and Portugal. 

White Equinox from Ulterior's Astral Collection is a porcelain tile that celebrates the harmonious balance of light, characterized by its pure white surface that brings a crisp freshness to any interior.

The porcelain tiles are manufactured in accordance with EN14411, with a size tolerance of +/- 2mm. For fixing, white rapid-setting flexible adhesive is recommended. 

We also recommend that all polished tiles are sealed before grouting to ensure any grouting residue is easily cleaned from the surface and to help ongoing maintenance after completion. General household cleaners are normally acceptable but always check compatibility for use with porcelain tiles  

Please ensure a minimum of 10% is allowed in your order for cuts and potential breakages. 

Kerbside Delivery

All orders for tiles, aggregates and paving are packed onto a pallet, and or normally in a wooden crate, wire frame case, or bag. By placing the order and accepting our delivery conditions, you are confirming that the delivery information you provide meets our third-party haulier conditions.

For further details, please visit our delivery page. If you have any doubts, please contact us for further details.

Cancellations, Returns & Support:

At Stone & Surfaces Direct, we take pride in delivering high-quality products and a service you can trust. We understand that sometimes things don’t go as planned — whether it’s a change of mind, a delivery issue, or a product fault — and we’re here to help. Below you’ll find clear information about our policies on cancellations, returns, refunds, and how we handle damaged or faulty goods. We aim to make the process as straightforward as possible, while ensuring fairness and transparency for all our customers.

If you have any questions at any stage, please contact our customer support team.

Order Cancellation Policy:

You may cancel your order, but you must notify us within 12 hours of order placement via phone or email as orders are typically sent out next working day.

Once cancellation is confirmed, a full refund will be issued within 14 days. If your order has already been despatched or delivered, our standard returns policy will apply. 

⚠️ Orders cannot be halted once despatched, as they travel through the courier’s network to a local depot closest to you days before your designated delivery date.

Please note:

• Bespoke or custom orders are non-refundable and cannot be cancelled once confirmed.

• We recommend retaining any surplus material, as natural stone and slate may vary in tone and texture, and exact matches are not guaranteed on reorders.
  

Returns & Refunds Policy:

You may return goods in their original, undamaged condition for a refund of the purchase price, minus return shipping and any applicable delivery surcharge based on your postcode.

• The standard return shipping fee is £60 per pallet, with additional charges possible for remote or high-cost areas.

• Returns must be requested within 7 days of receiving your order.

• Products must be securely repalletised and protected to prevent damage during transit.

• Goods must be in resaleable condition — unused, undamaged, and properly packaged.

Refunds will be processed within 14 days of us receiving and inspecting the returned items.

Important Notes:

• For non-aggregate orders (e.g. paving, tiles, bespoke stone), a restocking fee may apply. This covers the cost of handling, inspection, and reintegration into stock.

• Returns that do not meet our return conditions may be rejected or subject to deductions from the refund.

• We are under no obligation to accept returns submitted outside the 7-day return window.
  
  

Damaged/Faulty Goods:

If your goods arrive damaged or faulty, please contact us immediately, providing:

• A clear description of the issue

• Photographic evidence of the damage or defect

Once we’ve reviewed your claim, we will:

• Arrange collection if necessary.

• Investigate the issue promptly.

• Work with you to resolve the matter as efficiently as possible.

For approved returns:

• Goods must be repackaged in their original packaging, including any accessories.

• Items should be securely repalletised and made accessible at the original delivery point for our third-party haulier to collect.

📦 If original packaging is no longer available, ensure the goods are well protected to avoid further damage during transit.

✅ If there is a genuine quality issue, we will do everything we can to find a suitable solution, including offering a replacement where possible.

For non-aggregate orders (e.g. paving, tiles, bespoke stone), please note we do recommend that a minimum of 5% is allowed within your order for potential breakages that may occur within the delivery process. While in most circumstances these can be used for custom cuts and applications, we will, within this criteria, provide replacements free-of-charge where appropriate to enable customers to complete their projects.

Refunds or replacements will be processed within 14 days of receiving and inspecting the returned items. Please note that we may apply a deduction if goods have been handled in a way that would not be permitted in a retail setting.

For any queries or to initiate a cancellation, return, or claim for damaged goods, please contact our customer service team using the details provided in your order confirmation or visit our Contact Us page.